​CONDITIONS

GENERAL TERMS AND CONDITIONS OF RUDICA ANDRII RUDIK

Article 1. Scope and acceptance
1.1 These General Terms and Conditions apply to every offer, every quotation and any concluded agreement relating to goods and/or services offered by RUDICA Andrii Rudik. These General Terms and Conditions apply to the exclusion of the general terms and conditions of the Customer.
1.2 Every order, assignment or agreement with the quotation constitutes acceptance of these General Terms and Conditions, without any reservation, by the Customer who declares that he was aware of this before the conclusion of the agreement in a language he understands. By the acceptance of these General Terms and Conditions, the Customer acknowledges that each of these conditions is actually desired and none of these conditions, individually or jointly,
creates an apparent imbalance in the agreement between RUDICA Andrii Rudik and the Customer. This was taken into account when determining the price.

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Article 2. Validity period of the quotations
Unless otherwise stated in writing, our quotations are only valid during a period of 7 calendar days. Changes made by the Customer to RUDICA Andrii Rudik's quotations are only valid if they are submitted by us were accepted in writing.
 

Article 3. Delivery and execution
3.1 RUDICA Andrii Rudik makes the planning on a first in first out basis method. The quotes that are signed first are executed first. Signing an offer does not mean that the work is planned. 
We will contact you again for our quote at a later date planning service to agree on a start date.
3.2 There can be no reason for a delay in delivery and/or execution to compensation, interest or refusal of the goods/services
and cannot constitute a ground for terminating the agreement agreement.
3.3 Changes to the order automatically result in the proposed delivery times expire and have to be renewed and agreed.
 

Article 4. Environmental permit and site conditions
Unless otherwise agreed in writing, the Customer is responsible for the necessary (environmental) permits and accessibility of the site for the entire duration of the execution of the works. RUDICA Andrii Rudik does not serve this purpose to take special precautions or to conduct a preliminary investigation.

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Article 5. Price and payment
5.1 The price for the goods and/or services of RUDICA Andrii Rudik is stated in the quotation. The price is fixed and not subject to revision to the extent that works are carried out within a period of twelve months from the date of acceptance of the quotation. Additional work, not included in the quotation, can only be made by mutual agreement between the Customer and RUDICA Andrii Rudik charged additionally.
5.2 Unless otherwise agreed and included in the quotation, the price of the contract, included in the quotation, invoiced as follows in 3 installments:
- 1st installment - advance invoice - upon confirmation of the quotation: 60% of the total quotation amount
- 2nd installment - at start of work: 20%
- 3rd installment - balance invoice - upon final delivery: 20%
5.3 The Customer accepts the sending of invoices by e-mail. All invoices of RUDICA Andrii Rudik are payable within the period stated on the invoice. In the event of full or partial non-payment of the debt within this period the invoice amount will be increased by operation of law and without notice of default by, on the one hand, a late payment interest of 1% per month started, with each month that has started counts as a full month, and on the other hand a lump sum reimbursement of 10% of the invoice amount in addition to judicial or legal cost. If the Customer is a consumer within the meaning of Article I.1, 2° of the Code Economic Law, the same fees are due, but only after notice of default. In addition, all others will not expire yet claims against the Customer immediately by operation of law become due. By accepting these General Terms and Conditions the Customer acknowledges that the aforementioned fixed compensation is proportional to the disadvantage that RUDICA Andrii Rudik suffers due to the delay in payment. It the foregoing applies without prejudice to RUDICA Andrii Rudik right to claim higher compensation claim provided proof of higher actual damage suffered.
5.4 RUDICA Andrii Rudik is entitled to terminate its obligations towards the Customer to suspend or terminate the agreement if the Customer is no payment obligation complies.

5.5 If the invoice was made out to a third party at the request of the Customer written out, the Customer remains jointly and severally liable for the third party towards RUDICA Andrii Rudik, to comply with all obligations arising from these General Terms and Conditions.
 

Article 6. Force majeure
6.1 RUDICA Andrii Rudik is not liable for delays in execution or for non-execution of the obligations because of events outside of normal control that ensures the fulfillment of its obligations in whole or in part partially prevents, including but not limited to weather conditions, strikes, unexpected traffic jams, accidents, fire, pandemics, business disruptions, energy disruptions, disruptions in a (telecommunications) network, non-delivery or late delivery from suppliers or other third parties engaged, delays due to unforeseen nuisance the shipyard, ... In these cases, RUDICA Andrii Rudik reserves the right
to terminate or revise the agreement, or to request the Customer to cover additional costs, which will be calculated.
6.2 When the work is terminated as a result of force majeure interrupted, the execution period will be suspended for the duration of this interruption and be increased by the time required for the restarting of work.

Article 7. Delivery
Unless otherwise stated in writing, this will be done within 7 days after the termination of the works proceeds to delivery of the works. If the Customer has no comments by registered mail transferred within 7 days after completion of the works deemed to have accepted and delivered the works after the expiry of the period of 7 calendar days following the completion of the works.
Minor imperfections, the value of which is less than 10% of the contract sum, can in no way be relied upon to compensate the to refuse provisional acceptance. Where appropriate, the client to pay only up to the amount accepted for confirmation
has been taken into account and any defects must be reported within one month to be remedied. Delivery implies approval by the client of the works that are delivered and covers the visible defects, insofar as they do not fall within the scope of the articles 1792 and 2270 of the Civil Code (the ten-year liability).
Slight differences in color, dimensions or construction from those used materials, goods or installations, insofar as these are from a technical point of view cannot be prevented or generally accepted or inherent considered as a defect in conformity or as visible or hidden defect, unless it has been expressly agreed that the construction, sizes, color or design are an essential component for the client conclude the agreement.
RUDICA Andrii Rudik has the right to proceed with partial delivery of the works if there are delays in the suppliers of materials delivery of the necessary materials. Upon partial delivery, we will evaluate the work already carried out on site with the customer and invoice to the amount of the works completed. The customer will not pay the amounts for the undelivered parts until these have also been completed to be delivered. The date of delivery determines the starting point
ten-year liability.

Article 8. Termination and revision of the agreement
8.1 The agreement can be terminated unilaterally by RUDICA Andrii Rudik at any time be terminated in whole or in full without prior judicial intervention the part not yet carried out in the event that the Customer is declared bankrupt or
judicial agreement is reached, the confidence in the creditworthiness of the Customer is shocked by acts of judicial execution, in liquidation or cessation of the Customer's activities or if the Customer has a serious commits breach of contract, such as failing to pay invoices on time. In that case, RUDICA Andrii Rudik is also entitled to refuse delivery of the goods and/or services or stop further deliveries without prior notice any compensation may be due.
8.2 If the Customer cancels a placed order or a closed one terminates the agreement, a lump sum compensation equal to 30% of the amount of the order are due and this without prejudice to right of RUDICA Andrii Rudik to full compensation for the incurred to claim damages in accordance with Article 1794 of the Old Civil Code.
The works that have already been carried out and/or the goods that have already been ordered in view of the work to be carried out must be fully completed by the Customer be reimbursed. By accepting these General Terms and Conditions
the Customer acknowledges that the aforementioned fixed compensation is proportional to the disadvantage that RUDICA Andrii Rudik suffers in the event of termination of the agreement by the Customer in accordance with this article.

Article 9. Retention of title
After their incorporation, the materials supplied within the framework remain this agreement is the property of RUDICA Andrii Rudik and the Customer is only there the holder until the price is paid in full.
RUDICA Andrii Rudik may, after prior written notice of default from the customer due to non-compliance with his payment obligation, the materials, uninstall and take back goods without the customer's permission. This right expires and ownership is transferred as soon as the customer already has his has paid debts to RUDICA Andrii Rudik. In any case, the
aforementioned rights are exercised in good faith.

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Article 10. Liability and filing of complaints
10.1 RUDICA Andrii Rudik is only liable for non-compliance its contractual obligations, if and only to the extent that such damage occurs caused by her serious mistake or deceit. She is not responsible for other mistakes responsible.
10.2 RUDICA Andrii Rudik is never liable for indirect damage and costs (such as lost profits, missed savings, etc.). The liability of RUDICA Andrii Rudik is in any case limited to the entire assignment amount of the price stipulated for that order (excl. VAT)
10.3 The guarantee of RUDICA Andrii Rudik is limited to the guarantee for hidden defects provided for in the Old Civil Code. Will not be considered as a lack of conformity, as a visible or hidden defect: slight differences in the color or slight differences in the dimensions of a good, insofar as these cannot be prevented from a technical point of view, general are accepted or are inherent to the materials used.
10.4 To be admissible, complaints must be in writing (registered or via email) email contact@rudica.be to arrive at RUDICA Andrii Rudik no later than 7 calendar days after the service, or in the case of hidden defects, at the latest 7 calendar days after discovery of the defect or after the moment when such a discovery could reasonably have occurred. The commissioning of the works carried out covers any possible defect or non-conformity that could then be determined. The Customer bears the risk if the Customer is in default after the delivery and/or execution of the necessary obligations
to carry out tests. In case the specific legal guarantee rules of article 1792 of the Old Civil Code would apply, the provisional acceptance serves as the start date for the guarantee period.
10.5 In case of hidden defects or damage due to non-compliant services would be determined, RUDICA Andrii Rudik will provide free material (that corresponds to the value of the defective materials) to remedy the defect or damage, but it can never be held liable for any other compensation such as relocation costs or breakdown, delay costs or any other costs whatsoever.

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Article 11. Nullity and completeness
11.1 These General Terms and Conditions constitute the entire agreement between the Customer and RUDICA Andrii Rudik, with regard to the contained therein matter. Changing one or more of the clauses will not affect any changes to the other clauses that remain strictly applicable.
11.2 If any provision of these General Terms and Conditions is considered excessively broad is declared, the provision shall, notwithstanding this fact, be enforceable until the maximum permitted by law. If any provision of these General Conditions are considered completely invalid, the Customer and RUDICA Andrii Rudik replaced this in good faith with a provision that is as close may approximate the economic effect of the provision declared invalid. In each case the possible nullity of a provision in the General Conditions do not invalidate other provisions consequence.
 

Article 12. Processing of personal data (GDPR)
We collect and process the personal data we receive from you with a view to the execution of the agreement, customer management, accounting and direct marketing activities. The legal bases are the execution of the agreement, fulfillment of legal and regulatory requirements obligations and/or legitimate interest.
The data is owned by RUDICA Andrii Rudik, Groenstraat 11, 3190 Boortmeerbeek.
These personal data will only be passed on to processors, recipients and/or third parties to the extent this is necessary in the context of the aforementioned purposes for the processing.
The Customer is responsible for the correctness of the personal data that he provides to us and undertakes to comply with the General Data Protection Regulation with regard to individuals whose personal data he has transferred to us, as well as with regard to all possible personal data that he collects from us and our employees would receive.
The Customer confirms that he has been adequately informed about the processing of his/her personal data and about his/her rights to inspect, correct, delete and object. For more information, see our Privacy Statement, back can be found on our website www.rudica.be

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Article 13. Jurisdiction and applicable law
13.1 Belgian law applies to all disputes in this regard with or arising from the offers and/or agreements by RUDICA Andrii Rudik.
13.2 In the event of disputes or disputes, only the courts of the judicial district of the registered office of RUDICA Andrii
Rudik authorized.
 

Article 14. Capacity of the Customer - Right of withdrawal
14.1 In the event that the Customer is a consumer within the meaning of Article I.1, 2° of the Code of Economic Law applies to these General Terms and Conditions exception of Articles 3 and 10.
14.2 If the Customer is a consumer and the agreement is concluded on distance or outside the sales premises of RUDICA Andrii Rudik, the Customer has the right to withdraw from the agreement within 14 calendar days complete the form below and submit it by e-mail to RUDICA Andrii Rudik. The Customer gives permission before the expiry of the right of withdrawal of 14 calendar days to start with the implementation of the agreement. The Customer thereby acknowledges that he has fully exercised the right of withdrawal execution of the agreement before the expiry of the aforementioned period. If the Customer should revoke the agreement within the aforementioned period after implementation has already started, but before the agreement has been fully carried out, the Customer owes a proportionate compensation for the services already provided by RUDICA Andrii Rudik. The Client Company does not have a right of withdrawal.

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Article 15. Concent to the image of the object, to use the design and the work executed
15. 1. Acting on my own behalf, I declare that: I am the owner, principal, agent, principal of the building.
15.2. I grant RUDICA Andria Rudik the right to use the photos of the described object without using the need to approve them every time.
15.3. Consent relates to use, recording and processing and the reproduction of the photos taken, unlimited in time use and deletion of photos, in particular: public use of photos, fixation and multiplication printing, use for marketing, promotional and advertising purposes by RUDICA Andrii Rudik.
15.4. Consent to record, process and reproduce the created photos, unlimited use and deletion photographs, in particular: public use of photos, recording and reproduction printing, use in for marketing, promotional and advertising purposes by RUDICA Andrii Rudik free of charge for an indefinite period of time.

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Article 16. General terms and conditions of furniture warranty
RUDICA Andrii Rudik custom furniture is covered by the warranty of the service provided and the materials used, but the material warranty applies not beyond the manufacturer's warranty.

The warranty period for furniture is, depending on the type of furniture, as follows:
Kitchen furniture: construction 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Kitchen furniture: fronts 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Bathroom furniture: construction 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Bathroom furniture: fronts 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Bedroom furniture: construction 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Bedroom furniture: fronts 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Office furniture - construction 2 years. TThe warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Office furniture - fronts 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Shop furniture - construction 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Shop furniture - fronts 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories

Wardrobes with sliding doors system - construction 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Wardrobes with sliding doors system - fronts 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Hinged door cabinets - construction 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Hinged door cabinets - fronts 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Cabinets and other built in furniture - 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
Custom furniture - 2 years. The warranty period is subject to change, this is subject to manufacturer's warranty for materials and accessories
In special cases the warranty period may be shortened, this situation may arise occur in case of special development conditions or not recommended furniture constructions.
The warranty period is always stated in the quotation, which also forms the basis for the claim.
 

Rules for use and maintenance of custom furniture.
The furniture must be used in accordance with its intended purpose (e.g. kitchen furniture for preparing meals) and its structure (e.g. shelves in a dressing room or in a wardrobe for storing clothes) in a dry, closed place and protected from the negative effects of external factors:
Prolonged contact at temperatures below 15°C and above 45°C
Short contact at high temperatures above 50°C
The contact with water.
The effect of sunlight on natural materials, such as table tops, wooden fronts and other materials that discolour naturally.
Furniture should be protected from all types of chemicals and for it only soft cloths and special chemicals should be used for cleaning furniture care are used.
Do not cut directly onto countertops or other surfaces not intended for this purpose, this applies not only to chipboard worktops or shelves, but also for stone or composite tops that, despite their resistance, also get damaged.
Do not lean on drawers, furniture fronts, rails or front handles.
Special attention should be paid to the connections of worktops, as well as in places where hobs or sinks are installed.

Warranty conditions:
• Complaints can only be submitted by e-mail, you must always send an to send a written email complaint form to the e-mail address.
• Respond to the complaint within 20 working days.
• If the claimed defect is removable at the discretion of the guarantor warranty service is provided through repair.
• If it cannot be done under factory conditions due to the nature of the defect are resolved, the repair will be carried out at the customer's premises.
• If repair is required under factory conditions, the item will be shipped to you after the duration of the repair.
• If the defect cannot be remedied, the item will be replaced with one new copy.
• Removable customer claims will be processed within 30 business days approval of the claim is processed.
• If it is necessary to correct a defect under factory conditions, the processing time of a complaint can be extended to a maximum of 60 days.
• Defects consisting of mechanical damage or color incompatibility of kitchen elements must be reported to the Customer immediately after installation of the furniture are reported during an inspection after delivery presence of the installer.
• There is no delay in handling the complaint, if the representative of RUDICA Andrii Rudik on the agreed date has come to the customer to inspect or handle the complaint, and he/she could not do for reasons attributable to the Customer.
• If the Customer has prevented the inspection or repair twice, he will be deemed to waive any claim.
• The warranty does not cover quantitative or qualitative differences, nor visible ones defects (e.g. damage, scratches, cracks, deformations), which are noted upon delivery of the furniture must be communicated. Defects that were not identified during the final inspection have been observed and have not been recorded in the delivery report, are not covered by the
guarantee.
• Surface defects that are not relevant to the user of the furniture and which are completely invisible after installation of the built-in furniture do not give rise to warranty claims.
• RUDICA Andrii Rudik will make every effort to implement the project in accordance with the description of the quotation. The company RUDICA Andrii Rudik reserves the right to change materials and project completion dates in the change the course of the project. This sea depends on the retreat of certain materials from sale.

• The client is responsible for providing access to all necessary locations and all necessary technical documents, so that the implementation of a specific project as quickly as possible, safely and without unnecessary complications expires.
• If the client does not comply with the above points, RUDICA Andrii Rudik has the right to suspend the project at any stage
of completion. In this case, the deposit received cannot be refunded. In this case, the customer is obliged to pay all costs incurred by RUDICA Andrii Rudik to cover costs incurred for the project.
• If the Customer, after payment of the advance, for whatever reason decides not to implement the project, the advance payment will not be refunded.
The advance payment remains fully acquired by RUDICA Andrii Rudik to cover costs of the termination of the contract.

The warranty does not cover resulting defects and damage to (kitchen) furniture by:
• Execution of development contrary to the brief, design and without agreement on changes with the designer and contractor
• Using the wrong cleaning products
• Incorrect installation (self-assembly)
• Discoloration of facades exposed to direct and prolonged sunlight
• Mechanical damage (shocks, abrasions, etc.)
• Prolonged contact with water (flooding)
• Prolonged exposure to low temperatures (below +15°C)
• Prolonged exposure to high temperatures (above +45°C)
• Direct contact with fire or a highly heated object
• Excessive strain
• Dismantling and assembling by the customer himself.
If a defect is deemed to be covered by the warranty, RUDICA Andrii Rudik undertakes to resolve the matter as quickly as possible free of charge.
Defects that are not covered by the warranty will always be charged to the customer remedied.
Complaints do not relate to the characteristic features of the materials used, such as in the case of wood or natural veneer, their grain, abnormal structure or natural discolouration, as well as minor color differences compared to the presented prototypes. And small ones differences in color and structure between the furniture panel and its edge.
The service does not cover simple actions that the user can do alone tasks, such as replacing a light bulb, adjusting hinges,
tightening a loose screw, removing dirt, etc.
For reasons beyond our company's control, certain elements, such as the color or type of top or front panel, are determined by the manufacturer sales are taken. In this case, the Customer has the right to remove the material choosing the replacement from our company's current offering.